At a glance
Who this policy applies to
This policy applies to personal information handled by AI Collab through the website at ai-collab.com.au, related booking and form workflows, podcast pages, digital product pages and ordinary business enquiry channels connected to this website.
The website is intended for business audiences. In many cases you can browse the site without identifying yourself. If you submit a form, book a meeting, contact us directly or purchase a digital product, we may need your identifying details to respond or provide the relevant service.
What personal information we may collect
Depending on how you interact with the site, we may collect and hold:
- name, email address, phone number, company name, role and enquiry details
- booking details, meeting preferences and service interests
- messages you send through forms, email or booking tools
- transaction or product-access details related to digital products, if relevant
- technical information such as IP address, browser type, device information, referral source and page interaction data
- information connected to embedded content or third-party widgets when you interact with them
Please do not send sensitive information through general website forms unless AI Collab has specifically requested it and appropriate handling arrangements are in place.
How we collect personal information
We may collect personal information when you:
- browse the website or load embedded media
- submit an enquiry or contact form
- book a discovery call or other meeting
- click through to an external checkout or product workflow
- email us directly or communicate with us about a service
- interact with podcast embeds, video embeds or other website integrations
Some information is collected directly from you. Some is collected automatically through standard website technologies and trusted embedded services.
Why we collect, use and disclose it
We collect, use and disclose personal information so we can:
- respond to enquiries and provide requested information
- schedule calls, workshops, consulting discussions or follow-up contact
- deliver services, digital products and related customer support
- operate, secure and improve the website and its user experience
- understand which services, pages or resources are most useful
- maintain records, protect the business and comply with legal obligations
- send relevant updates or marketing communications where consent or another lawful basis exists
Cookies, embeds and trusted third-party services
This website uses third-party infrastructure and embeds that may collect technical information directly from your browser. These may include Google Fonts, Meta Pixel, YouTube video embeds, Podbean podcast embeds and LeadConnector/HighLevel booking, form or voice-widget services.
These providers may use cookies, local storage or similar technologies to run their content, improve performance, prevent abuse or measure interaction. Their handling of information is governed by their own privacy notices and terms.
If you click through to external platforms such as Spotify, Apple Podcasts, Amazon Music, iHeartRadio, Player FM or external checkout pages, your interaction with those services is governed by the relevant third-party provider.
Disclosure and overseas handling
AI Collab may disclose personal information to service providers that help operate the website, communications, bookings, product delivery and embedded content. At the time of writing, this may include providers associated with Google, Meta/Facebook, YouTube, Podbean and LeadConnector/HighLevel.
Some of these providers are likely to store or process personal information in Australia, the United States, or other countries where their infrastructure or sub-processors operate. Where information is handled by those providers, it may be subject to the laws of those jurisdictions.
Storage, security and retention
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. Those steps may include access controls, provider selection, account security measures and limited retention practices.
No internet transmission or third-party platform is completely risk free. We retain personal information only for as long as reasonably necessary for the purpose it was collected, to manage the relationship, or to satisfy legal, accounting or dispute-resolution needs.
Access, correction and complaints
You can request access to personal information AI Collab holds about you, or ask us to correct inaccurate or out-of-date information, by emailing hello@ai-collab.com.au.
If you have a privacy complaint, please contact us first with enough detail for us to investigate. We will aim to acknowledge and respond within a reasonable period, which is usually within 30 days.
AI-assisted tools and automated decisions
AI Collab works in AI strategy, training, governance and custom builds, and may use AI-assisted tools internally to support drafting, analysis, research or delivery workflows. As at 17 June 2026, AI Collab does not use website-collected personal information to make solely automated decisions that could reasonably be expected to significantly affect an individual's rights or interests through this website.
If that changes, this policy will be updated to reflect the relevant disclosure requirements.
Changes to this policy
We may update this policy from time to time to reflect changes to the website, service delivery, technology providers or legal requirements. The current version will be published on this page with the updated date shown above.